Terms & Conditions

Terms & Conditions

Welcome to Lumen & Clay. By accessing or using our website lumenandclay.com, you agree to the following terms and conditions.

1. General

These Terms & Conditions govern your use of the Lumen & Clay website and your purchase of products from us.

2. Products & Pricing

All products are subject to availability. Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices without prior notice.

3. Orders & Payment

When you place an order, you will receive an email confirmation. This does not guarantee acceptance. Payment must be completed at the time of purchase.

4. Shipping & Delivery

We ship across India and select international destinations. Delivery timelines are estimates. For details, see our Shipping Policy.

5. Returns & Exchanges

Due to the fragile nature of our products, we accept returns only for damaged or defective items. Contact us within 48 hours at lumenandclay.info@gmail.com with photos of the damage.

6. Damages

If your item arrives damaged, contact us within 48 hours with clear photographs. We will arrange a replacement or refund at our discretion.

7. Intellectual Property

All content on this website is the intellectual property of Lumen & Clay and may not be reproduced without written consent.

8. Limitation of Liability

Our maximum liability shall not exceed the purchase price of the product in question.

9. Privacy

Your personal information is collected and used in accordance with our Privacy Policy.

10. Changes to Terms

We may update these terms at any time. Continued use of the website constitutes acceptance.

Contact Us

Email: lumenandclay.info@gmail.com